Refund Policy

1. General Refund Policy

ScalifyPanel offers refunds under specific circumstances as outlined in this policy. All refund requests are subject to review and approval by our support team.

2. Eligible Refund Scenarios

We will consider refunds in the following situations:

2.1 Service Delivery Issues

• Services not delivered within the specified timeframe (48-72 hours)
• Significant drop in delivered services within 30 days of completion
• Services delivered to wrong social media account
• Technical errors on our end preventing service delivery

2.2 Payment Issues

• Duplicate charges due to system errors
• Charges for services that were not ordered
• Unauthorized transactions (subject to verification)

2.3 Account Issues

• Account suspension due to our error
• Inability to access paid services due to technical issues

3. Non-Refundable Scenarios

Refunds will NOT be provided in the following cases:

• Services delivered successfully as ordered
• Change of mind after service completion
• Violation of platform terms of service by the user
• Services affected by social media platform policy changes
• User-provided incorrect social media account information
• Services removed by social media platforms (beyond our control)
• Refund requests made more than 30 days after service completion

4. Refund Process

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Provide your order number and transaction details
3. Explain the reason for your refund request
4. Include any relevant screenshots or evidence
5. Wait for our team to review your request (1-3 business days)

5. Refund Timeline

Once approved, refunds will be processed as follows:

• PayPal payments: 3-5 business days
• Credit/Debit cards: 5-10 business days
• Bank transfers: 7-14 business days

6. Partial Refunds

In some cases, we may offer partial refunds based on:

• Percentage of services successfully delivered
• Severity of the issue
• Impact on the user's social media account

7. Refund Methods

Refunds will be issued using the same payment method used for the original transaction. If this is not possible, we will work with you to find an alternative method.

8. Dispute Resolution

If you disagree with our refund decision, you may:

• Request a second review by our management team
• Provide additional evidence to support your case
• Contact us directly at [email protected]

9. Service Credits

In some cases, we may offer service credits instead of monetary refunds. Credits can be used for future purchases and do not expire.

10. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

For refund requests or questions about this policy, please contact us: